Shop with Confidence at Sturdy Sports!!!

We at Sturdy Sports are proud to sell great quality cricket gears at affordable genuine prices and endeavour to bring the most irresistible and competitive offers to market at all times. We constantly check our competitors pricing and adjusts ours wherever necessary. However, in the rare event where we have not yet identified the need to adjust our price and you have found if our competitor is selling any gear cheaper, simply let us know and we will enthusiastically match it. Our policy is just not Price Guarantee Policy, its 30 Day Price Guarantee which means you have 30 days from the date of purchase to avail the benefits of this policy. Your trust is important for us because for us it’s not just business but giving back to the cricket community because of our love for it. Please see below how it works.

What is 30 Day Price Guarantee?

This guarantee can be availed at the time of purchase or you have 30 days from the date of purchase to get back to us. This policy ensures that you are buying gears from us without any worries or concerns about the pricing.

Step to request a Price Match:

1. Simply, provide us competitor’s price of identical product with any current web link, latest printed material or latest photo to verify the price. This can be done either at the time of purchase or within 30 days of your purchase.
2. We will verify the price is current and that the item is available for immediate sale and delivery. A staff member may call the competitor's retail store or check the website to verify the lower price and availability of the item.
3. If your purchase abide by our below Terms & Conditions and are not part of the exclusions (please see below), we will enthusiastically match the price at the time of purchase or issue a store credit for the price difference if 30 Day Price Guarantee applies.

Terms & Conditions

• Competitors MUST have a physical presence in Australia as a retail store (Strictly not a Warehouse retailer)
• Should not be merely an online store like eBay or Amazon, or just a website.
• Online price comparisons must include any: Delivery costs, Add on Services
• Discounted, Reduced, Clearance or Promotional Prices will not be considered.
• The price should be current, and the product should be available in stock for immediate sale. This is because some competitors:
  • Deliberately reduce the price for sold items on their website to deceive the customers.
  • Advertised Stock - Pre Order with no inventory in stock
  • Dispatch goods direct from overseas.
• No further discounts, Promo, Offers or free gear will be applicable provided from Sturdy Sports under the Price Match Policy.
• Please Note: The 30-day Price Beat Guarantee does not apply to the products that might go on Sale at Sturdy Sports after your purchase.
• Sturdy Sports management reserves the right to discretion in case of any dispute related to the Price Guarantee or 30-Day Price Guarantee.

*What are the exclusions?

• eBay, Amazon, warehouse set up stores, business operated from home/ warehouse or any online-only business/website is strictly disqualified from our Price Guarantee Policy
• Manufacturer/Brand themselves
• Competitor’s offers include cash back, bonus, bulk purchase, quantity limits or packages
• Offers not available to the general public - including trade, special event, club or membership offers
• Clearance, seconds, refurbished, ex-demonstration or display products.
• Products shipped from or sold by third-party sellers on marketplace, auction or classifieds websites.
• Products supplied through unauthorised distributors (known as 'grey market' items) or delivered directly to customers from an overseas distributor.
• Pricing errors
• Any kind of payment plan including Zip pay or After Pay can’t be used for 30 Day Price Guarantee Policy
• We will not match the price if the competitor’s price is below our cost price
• 30 Day Price Beat Guarantee does not apply to the products that might go on Sale at Sturdy Sports after your purchase.
• Cricket bats are natural product and two bats can never be exactly the same. We stock hand selected English Willow bats and have strict quality control over the selection of these bats. However, some sellers do not hold good stock and occasionally sell it for cheaper even below the cost price to get rid of the low quality stock. You will find with such a stock, there could be several issues including but not limited to the weight of the bat being heavy, pick up not being balanced, presence of knots on the face, grains not being good or some cosmetic issues. In such case, we try to match the price but can’t guarantee, however, we do our best for our customers varying from case to case.

Please Note: Unlike our competitors, with every bat we also do provide $50 worth of Free Knocking, Free full Bat cover and heavily discounted Match Ready Service and an unbeatable customer service so you make a huge saving here!

30 Day Return Policy

In store 30 Day Return Policy

In case of change of mind, we have 30 Day refund policy. Please see below for the Terms & Conditions for 30 Day Refund Policy.

We strongly advise you to check the item thoroughly for any defects or faults at the time of purchase. Returns won’t be accepted for defects noticed once you have left the store.

Online 30 Day Return Policy

We always check the goods before dispatch. Although all efforts are made to avoid any errors, though rarely, mistakes can happen. We strongly advise you to thoroughly check the goods when you receive them and in a rare case where the goods you ordered are damaged, defective or incorrect, we advise you to contact us immediately within 48 hours of receiving the goods. You can contact us via Facebook page or write to us at info@sturdysports.com.au and our friendly resolution staff will assist you. Returns won’t be accepted for defects or faults reported after 48hrs of receiving the goods.

For your Peace of Mind we do provide Returns for Change of Mind whether it is an Online or In store purchase. Please see below the terms & conditions for Returns.

Terms & Conditions for Returns

• The item MUST be in a saleable condition (i.e. the original tags and labels are still attached, the item is in its original packaging (if any), and the item is unworn, unused and as sold).
• Any free stuff you have received from us with the gears MUST also be returned in new, unused and saleable condition
• Returns won’t be accepted if the item is an exclusion* (Please see below).
• A satisfactory proof of purchase MUST be provided at the time of return along with the item and any Free gifts or gears received. Please retain a copy of proof of purchase for your reference.
• The item MUST be returned back within 30 days of purchase. If the item is received after 30 days of purchase, unfortunately no refund will be issued.
• Please either bring the item to the store or post it to:
  Sturdy Sports
  Shop 3, 535 Geelong Road
  Brooklyn, Vic 3012
  The returns MUST have your full name, Invoice number and mobile number clearly written on the package.
• In case of change of mind, buyer pays the return postage as well as the initial postage cost of dispatching the item to the customer. Postage cost will not be refunded in any circumstances.
• We advise you to post the item to be returned via registered post with signature on delivery as we won’t be able to process the refund if the item is not received, if being lost in transit. Sturdy Sports will not be liable for lost return parcels under any circumstances.
• Under all circumstances, refund will be provided in the form of Store Credit valid for 1 year
• Store credit will be issued only once the item is received with inserts and proof of purchase
• Sturdy Sports management reserves the right to discretion in case of any dispute

*What are the Exclusions?

• If you choose Free Knocking with the bat at the time of purchase, unfortunately we won’t be able to accept any returns as the bat is not considered new anymore once its knocked, hence 30 Day Return policy nullifies.
• Cricket Bat should not have any sort of marks including mallet or ball and no oil should be applied.
• Socks, abdominal guards and abdominal briefs are not returned because of health & hygiene
• Sale & Clearance items will not be returned

Peace of Mind and Confidence when you buy with Us

As Cricket Bats are natural willow, trading of fake gears do exist in the cricket market. Gears available through Sturdy Sports are genuine and are attained direct from the factories for majority of the brands. We have been trading in cricket retail business since 2012 and do have a physical retail store in Melbourne which opened for general public in 2016. This gives you the peace of mind and confidence that you are buying good quality gears at the optimum price. Also, in an unlikely event where you experience any problem or need to return a product or need to claim for a warranty, our friendly staff provides an after sales support.