We respect your Privacy
Like most website operators, Sturdy Sports collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Sturdy Sports' purpose in collecting non-personally identifying information is to better understand how Sturdy Sports' visitors use its website.
Sturdy Sports also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.sturdysports.com.au blog posts. Sturdy Sports only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Sturdy Sports' websites choose to interact with Sturdy Sports in ways that require Sturdy Sports to gather personally-identifying information. The amount and type of information that Sturdy Sports gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.sturdysports.com.au to provide a username and email address. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Sturdy Sports customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Use of your personal information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions, customer freight shipping, and marketing. Those companies will be permitted to obtain only the personal information they need to deliver the service. Sturdy Sports takes reasonable steps to ensure but can’t guarantee that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Sturdy Sports reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org or writing to us at Sturdy Sports 23 Stanley Street, West Melbourne, VIC, 3003, Australia
Links to External Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Google Ads for re-marketing
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Protection of Certain Personally-Identifying Information
Sturdy Sports discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that
- Need to know that information in order to process it on Sturdy Sports' behalf or to provide services available at Sturdy Sports' website, and
- That have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Sturdy Sports' website, you consent to the transfer of such information to them. Sturdy Sports will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Sturdy Sports discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Sturdy Sports believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sturdy Sports, third parties or the public at large.
If you are a registered user of https://www.sturdysports.com.au and have supplied your email address, Sturdy Sports may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Sturdy Sports and our products. We primarily use our social media to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Sturdy Sports takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Sturdy Sports may collect statistics about the behavior of visitors to its website. Sturdy Sports may display this information publicly or provide it to others. However, Sturdy Sports does not disclose your personally-identifying information.
To enrich and perfect your online experience, Sturdy Sports uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
You must not:
- Republish material from https://sturdysports.com.au
- Sell, rent or sub-license material from https://sturdysports.com.au
- Reproduce, duplicate or copy material from https://sturdysports.com.au
- Redistribute content from Sturdy Sports (unless the content is specifically made for redistribution)
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Those who engage in transactions with Sturdy Sports – by purchasing Sturdy Sports' services or products are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Sturdy Sports collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Sturdy Sports. Sturdy Sports does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify & PayPal stores your credit card data. For more insight, you may also want to read Shopify & PayPal Terms of Service here or Privacy Statement here.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
If Sturdy Sports, or substantially all of its assets, were acquired, or in the unlikely event that Sturdy Sports goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Sturdy Sports may continue to use your personal information as set forth in this policy.
QUESTIONS AND CONTACT INFORMATION
23 Stanley Street